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transavia.com – Expanding functionality on HV’s new inventory and distribution system

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For Transavia – an independent part of the Air France / KLM group – the integration of Basiq Air in 2005 marked the start of its low-cost section and resulted in a change of its business model including the merging of its charter and scheduled services under transavia.com. Part of this strategy was the implementation of web-based bookings of ancillary products such as hotel rooms, rental cars, travel insurance and event tickets.
In essence, everything pointed to the adoption of an all-in-one reservation and distribution system, which ended up being New Skies® by Navitaire.

THE CHALLENGE

  • Functional & technological consulting in cooperation with Transavia
    • Conjoint analysis of current Open Skies® and New Skies® functionalities
    • Analysis of current & future environment
    • Risk management
    • Support in general system setup (i.e. fares)
  • Project management & coordination of resources of all ICT – related activities
    • Project planning and –management of all ICT–related activities
    • Resource planning & support
    • User acceptance testing
      • Development & providing of a web-based fully automated UAT test tool
      • Setup & administration of test tool
      • Definition of test cases together with key users
      • Support of key users during testing
      • Follow-up and documentation of test results
      • IPR–management
      • Definition & communication of necessary bug fixings
      • Definition & setup of system-enhancement list
    • Interface testing
      • Development & providing of automated API-Interface testing tool
      • Automated testing
    • Support after migration
      • Follow-up enhancement list
      • Follow-up bug fixing
      • Active user support
    • Communication interface between provider (Navitaire) and airline
      • Moderation of conference calls on regular basis