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    transavia.com – Expanding functionality on HV’s new inventory and distribution system

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    For Transavia – an independent part of the Air France / KLM group – the integration of Basiq Air in 2005 marked the start of its low-cost section and resulted in a change of its business model including the merging of its charter and scheduled services under transavia.com. Part of this strategy was the implementation of web-based bookings of ancillary products such as hotel rooms, rental cars, travel insurance and event tickets.
    In essence, everything pointed to the adoption of an all-in-one reservation and distribution system, which ended up being New Skies® by Navitaire.

    THE CHALLENGE

    • Functional & technological consulting in cooperation with Transavia
      • Conjoint analysis of current Open Skies® and New Skies® functionalities
      • Analysis of current & future environment
      • Risk management
      • Support in general system setup (i.e. fares)
    • Project management & coordination of resources of all ICT – related activities
      • Project planning and –management of all ICT–related activities
      • Resource planning & support
      • User acceptance testing
        • Development & providing of a web-based fully automated UAT test tool
        • Setup & administration of test tool
        • Definition of test cases together with key users
        • Support of key users during testing
        • Follow-up and documentation of test results
        • IPR–management
        • Definition & communication of necessary bug fixings
        • Definition & setup of system-enhancement list
      • Interface testing
        • Development & providing of automated API-Interface testing tool
        • Automated testing
      • Support after migration
        • Follow-up enhancement list
        • Follow-up bug fixing
        • Active user support
      • Communication interface between provider (Navitaire) and airline
        • Moderation of conference calls on regular basis