Digitalization is one of the essential drivers of change today, offering a unique chance to shape the future. The aviation industry will be reorganized within the next 5 to 10 years. Digitalization provides an opportunity to reduce operational costs and increase revenue through improved customer interaction. In times where airlines are hampered by slim margins, it is even more important to focus on new business models.
Digitalization combined with AI (Artificial Intelligence) and IoT (Internet of Things) will allow companies to rethink their processes – examples include dynamic network scheduling and interactions with the customer. Is your company ready for that digital progress? Read about new possibilities and innovations for customer experience and impacts on flight performance as well as the threats that come with digitalization.