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Bringing hapagfly.com onto a new inventory and distribution platform

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hapagfly.com (now TUIfly) is the charter airline subsidiary of TUI AG with a fleet of 35 aircraft. Their decision to migrate from Open Skies® to New Skies® came as a result of needing to be on the same reservation & distribution system platform as their sister airline hlx.com and most TUI airlines to ensure efficient cooperation.

THE CHALLENGE

  • Functional & technological consulting
    • Conjoint analysis of current Open Skies® and New Skies® functionalities
    • Analysis of current & future environment
    • Risk management
    • Definition of future adjustments / environment / setup
    • Support in general system setup (i.e. fares)
  • Project management & coordination of resources
    • Overall project planning and management
    • Resource planning & support
    • User acceptance testing
      • Development & providing of a web-based fully automated UAT test tool
      • Setup & administration of test tool
      • Definition of test cases together with key users
      • Support of key users during testing
      • Follow-up and documentation of test results
      • IPR–management
      • Definition & communication of necessary bug fixings
      • Definition & setup of system-enhancement list
    • Interface testing
      • Development & providing of automated API-Interface testing tool
      • Automated testing
    • Support after migration
      • Follow-up enhancement list
      • Follow-up bug fixing
    • Communication interface between provider (Navitaire) and airline
      • Moderation of conference calls on regular basis